TELE-FONIKA Kable S.A.
Complaint Policy

Complaint Policy

The strategic aim of TELE-FONIKA Kable it to provide its customers with products of the highest quality, safety and environmental standards. To achieve this, it is necessary to clearly identify the claims policy in the Group, both for TELE-FONIKA Kable and for customers.

The aim of both the claims policy and the claims procedure is to deal with claims of customers in a reliable and timely manner, protect the interests of the customer and supplier, and introduce corrective actions and corrective measures to eliminate or minimise the origins of claims of the same or a similar nature in the future.